Joy Global, a worldwide leader in high-productivity mining solutions, has selected IBM Big Data and Analytics technology to improve mining machine performance through integration with Joy Global Smart Service. The technology will include IBM’s advanced predictive analytics software and optimisation solutions.

Joy Global Smart Services offers real-time analytics that predict machine failures and recommend preventative actions for individual Smart Services customers. The cloud-based, mobile-enabled, IBM solution will allow Joy Global to take Smart Services from the individual customer level to the worldwide fleet level – giving Joy Global the ability to analyse big data from all Smart Services-connected Joy Global mining machines. Joy Global and IBM expect that the ability to analyse and compare operating data from Joy Global’s worldwide fleet of installed machines will enable Joy Global to more quickly identify anomalies in machine performance, leading to continuous improvement of its mining machine products. Joy Global customers will benefit from improved machine availability, utilisation and productivity, as well as lower operating costs.

Ben Snyman, Vice President, Product Management, Joy Global Underground Mining said: “Joy Global is always looking to become a more efficient and effective partner for our valued customers around the world. Applying IBM’s Big Data products and expertise will result in a very significant and highly differentiated business advantage – not only for Joy Global, but also for Joy Global customers.”

The new solution will help Joy Global increase productivity and lower operating costs for Smart Services customers, which include underground surface companies that mine coal, copper, iron ore, oil sands, gold and other mineral resources.

Jerry Kurtz, Vice President and Partner, IBM Strategy and Analytics Consulting Practice said: “Joy Global’s goal is to help its customers increase production and reduce operating costs, while maintaining a focus on zero harm, in a highly technical and challenging industry. IBM will help Joy Global boost its Smart Services through the innovative design and implementation of a truly holistic Big Data and analytics solution.”