As part of its global expansion plan for its industry leading service centre network, Metso is to build a state-of-the-art service and repair facility in Mesa, Arizona. The new facility will be integrated with our existing Metso operations in the area and is expected to be operational during the fourth quarter of 2014. The 31,000 ft2 state-of-the-art facility has been designed around the installed equipment base in the region and customer needs, which includes service and repairs to large-scale grinding mills, crushers and screens in major mines.
“This is one more step in our global strategy to continue to bring service closer to our customers,” says Randall Reisinger, Senior Vice President, Engineered Services Solutions, Services Business Line, Mining and Construction at Metso. “Metso has been delivering great service in the region for many years, and now the team will expand the offering to develop solutions more effectively and much faster. The service centre will also support our customers in the northern part of Mexico.”
The building and personnel will accommodate a wide variety of mining and construction services and advanced repairs, as well as direct on-site repair and field service. Design features of the new building include a large service area that will house two 60 t bridge cranes, welding and machining bays, and offices for the Metso Services team members. “It’s about making an investment in our future, but also in our customers’ future,” adds Reisinger.
When complete, the centre will be added to a growing list of Metso service centers around the world. Today, Metso operates some 50 service centres in locations including Perth, Australia; Sorocaba, Brazil; Antofagasta, Chile; Tampere, Finland; Macon, France; Vereeniging, South Africa; Faridabad, India; Surabaya, Indonesia; and Phoenix, US. New centres are also in the process of being built in Cananea, Mexico; Arequipa, Peru and Labrador City, Canada. Plans for the Arizona service centre were recently approved by local authorities. Prior to inauguration of the new centre, Metso is leasing a fully equipped service and repair centre in the area, allowing service to continue until the new location is complete.