In its FUTURE (Focus on Upgrading Technology and Utilization to Reach Excellence) project, Montabert will develop new IT systems and more efficient work processes which it intends “will open up new possibilities and improved functionality: Updating interfaces, better reliability, accuracy of data, reactivity and process fluidity. These new systems and new processes will allow us to keep up with the growth we are hoping for by improving our reactivity and the level of service we give to our customers.”
The integrated software package (ERP) that has been chosen is SAP. A CRM tool (Customer Relationship Management) will be implemented and the customer portal will be redesigned.
The implementation is planned for the first quarter of 2018. The implementation will be preceded by steps of study and testing.
A team of about ten Montabert employees, dedicated to the project, is already in existence. Work started at the beginning of April 2017. After this first phase, there will be a second, during which the company will deploy additional tools: supplier portal and production management tool that will enable it to improve the reliability of delivery times.