The Cat^® Product Link package has been completely updated, using robust hardware and making the most of improved communication system coverage to provide more data and to report it in an easy to use format. With the right information displayed in ways that are simple to access, it enables equipment managers to make decisions that enhance productivity and reduce owning and operating costs. Through the use of either satellite or cellular networks, managers can monitor exact equipment locations and key machine parameters. The VisionLink^TM web-based user interface lets the manager focus on specific equipment through maps and customisable views. The user can easily locate and zoom in on a single machine, tracking the asset over a specified time period. Through monitoring of idle and working time, managers can reallocate equipment to improve utilisation.The service team can monitor performance and see what maintenance has been carried out on each piece of equipment. A click-through feature allows the user to contact the Caterpillar dealer on-line for parts or other services when required.

VisionLink automatically generates “to do” checklists for common preventive maintenance procedures. Built-in parts lists for regular procedures speed up service department ordering, while the click-through facility automatically places the order with the local Cat dealer. Also, customers with service agreements can allow the dealer to monitor some or all of their equipment, which enables the dealer to provide proactive responses to problems and to ensure that all preventive maintenance takes place on time.

For managers of fleets with more than just Cat equipment, the new Cat system enables them to monitor all of their machines, regardless of make or model, in one secure web-based application. A Caterpillar and Trimble joint venture company, VirtualSite Solutions, developed VisionLink to efficiently manage mixed equipment fleets.

The system also allows managers to set up site boundaries and security alerts to prevent unauthorized use or movement of equipment. By defining geofence working areas, the customer can set alerts for each machine on site. This provides a warning if a machine is being used without authorization or is being moved out of the permitted area. Alerts can be sent directly to the people who need to see them, through e-mail and text messages, ensuring that action is taken immediately to keep the asset secure.