Research and Markets has announced the addition of the Maintenance and Aftermarket Preferences in Mining for Northern America, 2015 report to its offering. The company says “this report provides a detailed analysis of customer preferences throughout the Northern American mining sector, focusing on the factors that influence preferences for maintenance and aftermarket services across Canada and the US. The analysis is based on extensive survey of 100 mine managers and procurement managers.
Overall trends in the data revealed:
– OEMs dominate the market for strategic parts, with 55% of respondents reporting that they only use OEMs for such parts, while 43% use a mix of both OEM and third-party providers. The small remainder uses only third-party-providers
– North America is the one global mining region where third parties have an advantage. Some 41% of underground respondents involve third-party providers for strategic parts, versus 31% for surface respondents
– 66% of respondents prefer a work with me’ structure, with regular interaction with equipment suppliers to provide them with support services. This is in comparison to those who prefer to completely outsource support (12%) and those preferring to conduct all work in-house (22%)
– Maintenance only’ is the preferred service contract in North America, with almost half (44%) of respondents outlining their preference for this structure.