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Real-time mining data solutions platform provider Symboticware opens new Tucson, Arizona HQ

Posted on 11 Mar 2019

Symboticware Inc, an industry leader of standardised information-based technology to enhance mining productivity, sustainability, profitability and safety through real-time data management solutions, is holding a reception on March 12 to celebrate the recent opening of its Tucson, Arizona-based US/Mexico headquarters.

The company provides an industrial IoT hardware and software platform to help mining customers unlock, collect and analyse valuable data from their industrial mobile and fixed assets to help improve business outcomes based on: optimising productivity; identifying opportunities to increase efficient use of their resources; increasing equipment availability through better condition and preventative maintenance; and enhancing safety by real-time feedback to operators. Originally developed for monitoring in underground mining, Symboticware technologies are used in many remote and rugged applications. The company also recently announced the launch of a new Asset Reliability Service Platform. This service platform empowers mining operations to maximise productivity through innovative, world-class maintenance strategies.

The SymBot is the sensor network interface for Symboticware’s data collection platform. It collects data from sensors, stores timestamped data into an internal database and, using Symboticware’s patented store-and-forward technology, transmits the data over existing infrastructure to SymView, the centralised server and data aggregator. The SymBot has been designed, built and tested for tough environments both physically and technologically: developed for underground mines, it can withstand harsh physical conditions as well as perform when offload connectivity isn’t always available.

Justin Johnsen, VP North America, will lead the team from the Tucson offices, as they focus on collaborating with regional customers on Asset Reliability Services to include Criticality Analysis, Failure Mode Analysis, Condition-based Maintenance, and Performance Metrics.  The office plans to grow rapidly with the hire of 20 high-tech professionals in the next five years. “As a key regional mining corridor, Tucson, Arizona is what Sudbury is to Ontario,” said Kirk Petroski, President and CEO of Symboticware. “When our first offices opened there in 2008, our focus has been on the development and advancement of technology for the mining industry. We are proud to expand our services into the United States and Mexico through our Tucson office.”

“Tucson is pleased to host the new regional US headquarters for Canada-based tech company Symboticware,” said City of Tucson Mayor Jonathan Rothschild. “More companies are appreciating that Tucson is an ideal location for doing business in the US and Mexico.”

“We welcome this new US headquarters of Symboticware, who joins Caterpillar, Modular Mining Systems, Hexagon Mining, AXISCADES and other mining-related companies who call Tucson home,” said Joe Snell, president & CEO, Sun Corridor Inc. “Southern Arizona continues to attract mining-related firms and suppliers, contributing to our growing status as a world leader in mining technology.”

“It is great to see technology companies like Symboticware leading our industry towards innovation through data access,” said Michelle Ash, Chair GMG, former CIO, Barrick Gold. “Historically, operational and mechanical data is difficult to retrieve in real-time, and this expansion into the United States & Mexico will be the first step in helping mines in this region achieve operational and maintenance excellence.”

“We’re pleased to welcome Symboticware to this region, and embrace them as new members of AMIGOS,” said Sydney Hay, President of AMIGOS – an industry support network that provides a better business environment for mining. “Our organization is proud to support a company that empowers mining operations to maximize productivity through innovative, world-class maintenance strategies.”

“I want to congratulate Kirk and the Symboticware team on their expansion into Tucson, Arizona,” said Greater Sudbury Mayor Brian Bigger.” Symboticware has grown their operations in a number of industries including their work in advancing our local mining industry forward in the digital and technological age and I am pleased to see their success bring them to new markets and wish them the very best.”

“Symboticware is an excellent example of emerging technology driving transformation and creating value in established industries,” said Sandra Watson, President and CEO of the Arizona Commerce Authority. “The selection of Tucson for Symboticware’s new regional headquarters operation highlights Southern Arizona’s attractiveness to innovative, growing companies. We thank Symboticware for its commitment to our state.”