Weir Minerals Africa’s newly upgraded Kitwe facility in Zambia, its hub for central and east Africa, is benefiting from the use of an enterprise resource planning (ERP) system that has seen inventory accuracy rates rise, according to the company’s Luhann Holtzhausen.

The branch officially opened in early 2018 and boasts a state-of-the-art logistics and supply chain management systems to match those at Weir Minerals Africa’s main distribution hub in Alrode, near Johannesburg, it said.

Luhann Holtzhausen, Weir Minerals Africa Supply Chain Director, said: “Our Kitwe branch now has a 100% location-controlled warehouse that runs off our ERP system with Wi-Fi-enabled scanners in place. This has resulted in the achievement of inventory accuracy rates in the high 90s.

Holtzhausen continued: “The technology and technical capacity in this facility enables us to pick and bin items in real time. This will match any other system that customers may have seen globally and is also a benchmark within Zambia.”

The new warehouse is all under one roof, with high visibility through natural and artificial lighting, where every product is clearly labelled with bin location and barcodes for easy tracking, Weir said. Shelving of up to three metres high keeps all items neatly stacked, easy to identify and quick to retrieve.

“The right goods in the right quantity in the right place means that when a customer asks for an item, we know that we have it and can find it without delays,” Holtzhausen said.

As part of the company’s operation-wide system, the stockholding of the Kitwe warehouse can be viewed in real time by the supply chain management team in Johannesburg. Holtzhausen emphasised the importance of the ERP system’s ability to track trends in customer usage in a systematic and methodical manner, to avoid any stock-outs on mine sites.

Lack of timeous access to spare parts and equipment can be costly in terms of operational downtime, particularly at remote mines that take time to reach, Weir said.

“In addition to the high accuracy of our data on warehouse inventory, our systems also give us end-to-end velocity measurement to monitor the flow of goods from receipt at our warehouses to the actual time of delivery at the customer’s location,” Holtzhausen said.

Weir Minerals Africa has 75 stocking locations across the southern and central African region, and ships nearly 100,000 items each year from its main distribution hub in Alrode.