thyssenkrupp Industrial Solutions says it has opened a new service centre in Brisbane, Australia, which is ideally located to support its customer base on the East Coast of Australia as well as clients in Oceania using major logistics channels through the Queensland capital.
The facility, opened on May 14, is the result of a roughly A$1 million ($1.1 million) investment, the company said. It includes a 350 sq.m office and 1,000 sq.m of warehouse and workshop space with room for 30 employees. “The portfolio includes, among others, the warehousing and servicing of wear and spare parts, equipment refurbishments, engineering and field services and revamps,” the company said.
thyssenkrupp Industrial Solutions says it offers mining companies “tailored, cost-efficient and responsible solutions for mining, processing, handling raw materials”.
Donald Weir, CEO of the Service business unit of thyssenkrupp Industrial Solutions, said the company is continuously expanding its service offerings in these regions in order to offer the best possible service to its customers.
“Through our investment in Brisbane, we make sure that also our customers on the East Coast of Australia profit from the knowledge and experience thyssenkrupp’s global service network offers,” he said.
Andrew Howie, CEO of thyssenkrupp Industrial Solutions Australia, said the new facility enables the company to co-locate its engineering and project staff with service personnel.
“For our clients in the mining, cement and chemical industries, this means they benefit from an integrated project lifecycle approach, incorporating the latest products and technologies,” he said. “After having worked successfully with our customers in Australia for many years, this investment was a logical consequence.”