GroundProbe has opened a dedicated Geotechnical Support Service (GSS) monitoring centre in Belo Horizonte, Brazil, to, it says, better serve its growing customer base in the country.
The centre will provide 24/7 real-time remote radar and laser monitoring services for mine slopes and tailings dams.
The centre joins GroundProbe’s two existing high-tech monitoring centres in Santiago, Chile, and Balikpapan, Indonesia, to provide support in four languages – Portuguese, Spanish, English and Bahasa.
Monitoring live stability data and reacting to alarms to ensure the maximum safety of people and communities, the centre connects remote sites with geotechnical industry experts in real time, GroundProbe says. The centres are crewed by more than 100 highly experienced engineers and radar operators with extensive radar knowledge and experience.
GroundProbe, a wholly-owned subsidiary of Orica, is widely accepted as a global leader in real-time technologies used to detect instabilities and predict when mine and dam collapses will occur.
GroundProbe CEO, David Noon, said that the company had witnessed a huge increase in demand for remote geotechnical expertise in Brazil.
“We saw it as an absolute necessity to bolster our offering and extend our support services to the region,” he said.
“The state-of-the-art centre provides the most technologically advanced solution for remote monitoring in the region and shows our level of commitment to our customers there.
“It leans on our five-and-a-half years of remote monitoring experience, our recognised systems and processes and our established resourcing model, all of which ensures the highest level of data integrity and service availability.”
GroundProbe Head of Geotechnical, Peter Saunders, explained how the service’s positive results and statistics speak for themselves.
“Together, our GSS team have detected and provided early notification to site of 1,440 slope failures, validated 3,615 alarms and managed 44,608 unwanted alarms,” Saunders said.
“GroundProbe also has the world’s largest library of wall folders. Our experts have unprecedented access to this data, gaining a unique perspective on geotechnical monitoring borne from analysing thousands of slope failures and assisting with numerous incident investigations.”
This newest monitoring centre in Belo Horizonte will provide the same services to customers, including: GSS-Remote, GroundProbe’s 24-hour remote monitoring solution; GSS-Training, its specialised SSR and laser training service; and GSS-Reporting, the company’s customised analysis and reporting service.