The International Council on Mining and Metals (ICMM) has published a set of practical tools to, it says, strengthen approaches to managing social performance within mining companies, to support more harmonious company-community relationships and enable positive socio-economic outcomes.

Social performance is the outcome of a company’s engagement, activities and commitments that directly and indirectly impact stakeholders, particularly the local communities that live close to mining operations. Good social performance requires companies to have robust management approaches and systems in place that avoid harm to people and planet, whilst contributing to social and economic development.

ICMM’s new tools have been designed to support companies to strengthen these capabilities, in order to build and maintain positive relationships with local communities and broader society.

Rohitesh Dhawan, CEO at ICMM, said: “Mining-related activity affects local communities and often takes place on Indigenous land. The industry has a critical role to play in creating lasting positive impact for those affected and can only achieve this through consistent approaches to social performance.

“This isn’t something that our industry has always got right, and we have seen the devastating impact it can have when it goes wrong. Just as financial and environmental risks are integrated across business decision making, these tools support companies to better integrate social risks and impacts to manage their social performance more effectively. ICMM’s social performance tools are available to the entire industry. They will support business leaders and social performance practitioners assess the maturity of social performance in their business, build competency, integrate social performance across the business and contribute to the organisational culture required to consistently avoid harm and deliver business and societal value.”

Tom Palmer, CEO of Newmont and Chair of ICMM’s CEO Social Performance Advisory Group, said: “Improving social performance will require leadership, commitment, tools and a willingness to be held to account for our impacts. I am reminded every day about the impacts our activities can have on people’s lives-our commitment to eliminating fatalities from our workplace is an example of where leadership, commitment and vigilance must exist for us to ensure our people go home safe every day.

“Improving social performance requires us to stand in the shoes of the community or those directly impacted by our activities-how do we like what we see when we look back at ourselves?”

The tools have been developed to support leaders, non-experts, and social practitioners as they work to better integrate social performance throughout their businesses. The individual tools include:

• Accessible introduction to social performance, the value it delivers and how to achieve good performance;
• A maturity matrix to establish where a company is on their social performance journey and guidance on developing an action plan;
• A competency framework to help build the experience, skills and knowledge needed to manage social performance successfully;
• Guidance on how to integrate community engagement across site-level activities;
• Guidance on how to integrate social performance across the business as a whole; and
• Support for leaders and decision-makers working to embed social performance into their operating model

These tools build on ICMM’s existing bank of guidance and resources on social performance.