GroundProbe opens larger, more advanced geotechnical support service centre in Balikpapan, Indonesia

GroundProbe, a member of the Orica Group, recently celebrated the relocation of their office, facilities and Geotechnical Support Service (GSS) centre in Balikpapan, Indonesia, to better serve their growing Asian
customer base. The centre, originally opened in 2012, will provide 24/7 real-time remote radar and laser monitoring services for mine slopes and tailings dams, globally.

“Our state-of-the-art centre provides the most technologically advanced solution for remote monitoring in the region. It has been developed with high-tech infrastructure to ensure smooth support delivery, offers
collaboration opportunities to our global customers, and is designed to facilitate advanced software development and technology implementation in engagement with Orica technology roadmap,” said David
Noon, GroundProbe’s Chief Executive Officer.

Celebrating the event, Noon said: “We are proud of our accomplishments here in Indonesia and look forward to providing our valued Asian customers with even more expert GSS support during this time of rapid
growth across the mining sector, specifically the rising importance placed on tailings dam monitoring.”

Celebrating 10 years since establishing the centre with one engineer, it has grown exponentially, with over 60 geotechnical engineers, monitoring more than 100 systems from multiple stations, 24/7, with more than one-third of the geotechnical engineers, being female. Also located within the same building is the GroundProbe office, with operational and support staff members assigned to deliver value-added technology and services to customers through smarter technology adoption and operational optimisation.

Globally, GroundProbe’s GSS team of currently more than 120 highly experienced engineers and radar operators have extensive radar knowledge and experience and is one of the largest assembled teams of
geotechnical mining professionals in the world. The talented team has provided early warning to mine sites for more than slope failures.

GroundProbe operates two additional high-tech monitoring centres in Santiago, Chile, and Belo Horizonte, Brazil, providing support in four languages – Portuguese, Spanish, English, and Bahasa. “GroundProbe’s purpose every day is to create and apply innovative technologies that deliver high-value information to our customers, helping them to better manage risk. To this, we look forward to a continued
focus on assisting Indonesian miners in keeping themselves and the wider community safe,” said Noon.