PROK, a leader in conveyor equipment manufacturing, has announced the official opening of its specialist facility in Surabaya, Indonesia.

This purpose-built facility reinforces PROK’s commitment to providing industry-leading experience, expertise and service for conveyor equipment to local customers, PROK said.

The Surabaya facility is specifically designed to provide conveyor pulley refurbishment services to mining companies located in Southeast Asia.

One of the key advantages of PROK Surabaya is its strategic location, which enables the global refurbishment and service teams to be in close proximity to major mining operations. This proximity allows for local engineering support, responsive operational and maintenance assistance and round-the-clock service and emergency support.

PROK has a long history in Indonesia, having been a key supplier of conveyor equipment and services to the region for many decades.

PROK General Manager, Wade Guelfi, said the new facility was initiated in partnership with local customers.

“The facility makes sense for our local customers in Indonesia. Our strategy is to be close to our customers and this is another example of this commitment.

“In order to bring this vision to life we worked closely in collaboration with our customers in the region. They were obviously keen and interested as this facility will bring lasting value to their operations. It means they have an OEM on their doorstep to help maximise their conveyor uptime.”

The Surabaya facility boasts a range of conveyor products and services that meet international quality standards, with the capacity to refurbish pulleys weighing up to 20 tons.

PROK Surabaya operations benefit from the support of PROK’s global network of specialist conveyor facilities and production teams based in Australia, the USA, Canada, Chile and Brazil.