Dingo Software, the supplier of heavy asset management software and services, has announced the formation of what it claims is the world’s first Global Asset Wellness network. “Customers will now be able to receive expert maintenance insights on a wide range of mining assets anywhere, anytime” said Paul Higgins, CEO of Dingo. After developing this Cloud-based approach with customers in 2007, Dingo’s Asset Wellness network now protects over 70,000 major components daily, having received and processed tens of millions of data samples from a large range of sources including oil analysis labs, vibrations systems, VIMS, Komatsu VHMS, Detroit DDEC, Cummins Cense, Equipment Management Systems, SAP, tyre wear, component inspection reports and images, CMMS work orders, undercarriage wear, and fluid consumption.

Data entering the 24-7 network is transformed into proactive work using Dingo’s Trakka software, which first filters the information using sophisticated rules and statistics, passing identified problems to teams of experienced maintenance experts for real, contextual decisions.  This announcement links Dingo’s global Insight and Action Centres and extends coverage across all time zones, meaning lower risk and higher responsiveness for customers. Dingo’s network is comprised of dedicated Asset Insight centers in Brisbane and Denver, connected to Asset Action centres in the UK; Muswellbrook, New South Wales; Timmins, Ontario; Fernie and Kamloops in British Columbia; Madisonville, Kentucky; Silver City, New Mexico; Boise, Idaho; and Elko, Nevada.  This Asset Wellness network is connected to customers through the Cloud-based Trakka software and to data sources through Dingo’s Connector Library.

“Much like in human health, asset intensive industries are looking for ways to push the boundaries of what it means to operate in an optimum state”, said Higgins.  “While ‘health care’ triggers images of hospitals treating the ill, ‘Wellness’ describes groups of people enjoying long and full lives, through regular exercise and proactive measures.  This vision captures what Dingo is bringing to the world of Asset Management.” In a recent example, a Dingo customer, whose five mines are served by Dingo’s Denver Insight center, realised a 19% improvement in average life across an entire mining system.  This was achieved through close monitoring of health indicators, combined with rapid action on recommendations issued directly from Dingo’s Network, to maintenance staff. “Users benefit from analysis of the largest OEM-independent database of comparative machine performance information,” commented Colin Donnelly, Dingo’s Director of Engineering. “Our goal is to make it easy for asset managers to find and fix problems before they become an expensive failure, and to take care of their machines so they can maximise their longevity.”