Tag Archives: Annami Toukoniitty

Metso-Arizona

Metso expands Arizona service centre on copper mining demand

Metso is expanding its service centre in Mesa, Arizona, to, it says, support the growing needs of mining customers, primarily in the copper segment, which plays a crucial role in supporting a responsible energy transition.

In addition to expanding its service and repair capabilities, a cutting-edge training centre will be built to continue to improve competence development in the region, it says.

Giuseppe Campanelli, President, North and Central America, Metso, said: “We are proud to be able to further demonstrate our dedication to customer success, supporting the production of critical minerals. This investment will provide great benefit to the southwest USA and beyond, with comprehensive and reliable services. Our expanded facilities in Mesa will allow access to unmatched OEM-quality repairs and refurbishments, and the new advanced Metso Training Center will help ensure that the next generation of miners are well-equipped.”

The total investment value is approximately €14 million ($15 million), with expansions expected to be ready during the first half of 2025.

With further investments in the Mesa Service Center, Metso will optimise safety, sustainability and broaden its service capabilities. The expansion will increase the repair shop area by nearly 60% and add new high-capacity cranes, CNC machines, welding and assembly stations. This will increase the capacity and capability to perform heavy equipment repairs and service a wider range of equipment, spanning process steps such as crushing, screening, grinding, HPGRs, filtration, flotation and pumps, among others.

Annami Toukoniitty, Senior Vice President, Professional Services, Metso, said: “Metso is proud to invest and support this sustainable journey as increased repair capabilities have a direct positive impact on the circular economy. Skilled people are a core asset as well, and the new Metso Training Center at Mesa will add value to the industry.”

Aligned with customer demand, this is the second expansion of the Mesa Service Center since its opening in 2015. Numerous upgrades to the facility to improve energy efficiency are also being implemented. In addition to the service centre, since 2021, the Phoenix region is also home to one of Metso’s largest warehouse operations globally.

Within the same property, an advanced and fully-equipped training centre will also be built, to bridge the knowledge gap between people, equipment and operational goals, Metso says. The centre will support multiple ways of learning, outfitted with state-of-the-art simulators and digital training assets, in addition to classroom and hands-on learning areas. Comprehensive and tailored training programs will be designed and offered to support mining professionals’ technical knowledge, at the part, equipment and plant level.

Metso says it has an extensive service centre network with over 3,000 field services professionals, technical support and more than 40 service centres on six continents.

Metso Outotec Life Cycle Services contracts continue to build in 2021

Metso Outotec says it has experienced substantial growth in its Life Cycle Services (LCS) business by capturing more than 100 new customer agreements during 2021.

The customer base for the new agreements covers global and regional mining companies and large as well as mid-size quarries and aggregates contractors.

An LCS agreement is typically signed for a 12-month period but can also cover multiple years of cooperation, according to the OEM.

The company explained: “Through its deep knowledge of the entire customer process and offering – from equipment to a broad range of services – and supported by digitalisation, Metso Outotec can help customers exceed their performance targets. The Life Cycle Services offering covers the entire aftermarket portfolio, including process support and optimisation, sustainable wears, spares and service solutions.”

Metso Outotec, which has been offering LCS for over 10 years, says it supports customers in ensuring safety and environmental performance, improving reliability and production performance to achieve higher production and resource efficiency, as well as optimising total cost of ownership.

Annami Toukoniitty, Head of Integrated Services Solutions, Metso Outotec, said: “Our customers are increasingly interested in getting the most out of their valuable assets. The agreements are customisable to meet each customer’s unique needs. We are continuously expanding the LCS offering to new technologies; the latest launch was four progressive LCS programs for filtration, and we will soon introduce new technology-specific packages for mining customers.”

The total value of the orders is not disclosed, yet about 90% of the orders are booked to the Minerals segment and 10% to the Aggregates segment. Some of the agreements are performance-based, in which Metso Outotec gets paid according to the output of the customer’s process.

Currently, Metso Outotec has more than 500 long-term service agreements for mining and aggregates customers globally.