FLSmidth says it has acquired the assets of Mill-Ore Industries Inc, increasing its level of service for customers in the mining-rich hub of eastern Canada.
The acquisition, which includes facilities and equipmen, will see all Mill-Ore employees transfer to FLSmidth.
FLSmidth said: “Miners in eastern Canada can now expect faster, personal and local service, with support provided in French and English. This move is part of our commitment to increase the level of service for French-speaking customers and to streamline our overall service process.”
The company said it had, for a period, been evaluating local service units in eastern Canada, with the target of growing business and improving customer service. Mill-Ore Industries, which was an important Canadian service centre for KREBS® pumps and cyclones, was chosen as the ideal acquisition, it said. “It will continue to provide the same high level of service customers have associated with Mill-Ore Industries, but will operate under the new name of FLSmidth Service Center, Eastern Canada,” the company explained.
In the coming months, additional services will be rolled-out to increase the service capabilities available through the centre.