Through proactive monitoring and preventative maintenance, Volvo ACTIVE CARE is supporting Indonesian gold miner, Indo Muro Kencana (IMK), in achieving greater uptime and, therefore, greater productivity and profitability from its fleet of haulers and excavators.

IMK now has Indonesia’s largest fleet of machines connected to Volvo ACTIVE CARE, including 52 A40G articulated haulers and seven crawler excavators (five EC480DL and two EC750DL models).

The company, based in Central Kalimantan, recently took the decision to connect its machines to the new proactive monitoring service in a bid to boost machine availability and production.

Although still early days, IMK anticipates Volvo ACTIVE CARE will increase machine availability to 92% and productivity by 32% as a result.

“Our machines work long hours to meet production targets and we cannot afford to lose production due to unscheduled downtime. Volvo ACTIVE CARE will take us from reactive maintenance and repair behaviours to being proactive about the uptime of our fleet,” Mr Julianto, Maintenance Superintendent at IMK, said.

Maintenance Manager, Mr Karsono, added: “We are also excited to see how we can use the ACTIVE CARE reports to improve operator behaviour, reduce fuel consumption and improve productivity. For example, we can improve productivity and lower costs just by knowing the idling status of the fleet and setting targets to reduce it.”

Using Volvo CareTrack telematics data, staff at the Volvo Uptime Center in Singapore will remotely monitor the performance of IMK’s machines as well as any error codes or alarms that appear. If there is a severe error that might lead to breakdown, the Uptime Center will create a case and contact the local dealer, Indotruck Utama, to suggest an action to IMK.

This takes the hassle out of fleet management and IMK can rest assured any potential problems will be noticed and addressed before they lead to costly unplanned downtime.