Tag Archives: Eduardo Nilo

Metso looks to boost Chile delivery performance and customer service with new service centre

Metso has opened a new state-of-the-art distribution centre in Vina del Mar, Chile, to, it says, further improve its delivery performance and customer service.

The new centre will replace the unit that served the area. The modern centre will considerably increase Metso’s capability to deliver equipment, spare and wear parts and components, and will further strengthen the distribution and logistics network in Chile. The inauguration ceremony was held on June 6, 2024.

Eduardo Nilo, President, South America market area, Metso, said: “Our goal is to continuously improve customer satisfaction in all our activities and meet our customers’ expectations by providing market-leading solutions. Our target is to provide on-time delivery and increased service availability to ensure efficient and sustainable customer operations. The new distribution centre has a significantly larger storage capacity than our previous warehouse and it will strengthen the availability of critical spare and wear parts close to our customers in Chile and other countries in South America.”

The distribution centre is an example of how Metso can support the mining industry in moving towards the most advanced and sustainable practices, the OEM says. The facility operates primarily on renewable energy and uses sustainable packaging solutions, including returnable packaging and lighter plywood alternatives. Additionally, fully-electric vehicles and machinery complement this facility.

The distribution centre is located close to Metso operations in Concón, where the company has a modern rubber and Poly-Met factory and the recently inaugurated, unique circularity recycling solution for Megaliner™, Poly-Met™ and rubber liners.

Sami Takaluoma, President, Services business area, Metso, added: “The new distribution centre is Metso’s latest strategic investment for an important customer market and a concrete step towards our strategic target to become the preferred service provider in our industry. Our installed base in Chile and throughout South America is strong and the modern centre will strengthen our competitiveness as a provider of long-term service contracts.”

The new centre is operated by an external vendor, providing warehousing and efficient distributor support for Metso and its customers in the region.

Markku Eronen, Senior Vice President, Global Logistics Operations, Metso, said: “An efficient and optimised distribution centre network will increase availability, improve customer service and decrease CO2 emissions. We have distribution centres around the world, located close to customers utilising efficient and sustainable logistics routes. Our distribution centre strategy is based on utilising strong partners who have recognised global capabilities in providing competitive warehouse services. Their expertise enables us to further develop our customer service with maximum optimised reliability, safety and operative transparency.”

Metso Outotec wins major IPCC order from Codelco’s Radomiro Tomic mine

Metso Outotec says it has signed an agreement with Codelco in Chile to design and supply a Foresight™ semi-mobile primary gyratory (SMPG) crushing plant for Codelco’s Radomiro Tomic operation.

Equipped with a Superior™ MKIII 60-110 primary gyratory crusher, apron feeder discharge and dust collection, the Foresight™ SMPG meets the highest demands in productivity and sustainability, the company says. It is part of Metso Outotec’s in-pit crush and convey solutions (IPCC) portfolio.

Metso Outotec launched the SMPG in June alongside this IPCC offering and the announcement of a plan to cooperate with FAM on end-to-end solutions for IPCC and tailings management plants to the mining industry.

Back in March, Codelco was granted permission to prolong the life of the existing Phase I hydrometallurgical plant and sulphide mining operations at Radomiro Tomic until 2030. The original project considered the end of the operations associated with this stage of the project in 2022, however, thanks to the incorporation of new mining resources, it will be possible to extend it for another seven years from 2023.

Codelco said at this point that the exploitation of these resources requires the relocation of the current primary crushing of oxides and sulphides, which will require additional investments.

Metso Outotec said the value of the recent order is not disclosed, but it has been booked in the Minerals business September quarter orders received.

Markku Teräsvasara, President, Minerals, said: “We have extended our Planet Positive offering in June of this year, launching our IPCC solutions, combining the right team, technology and services to redefine productivity in this space. We highly appreciate Codelco’s continued trust in us to deliver significant crush and convey infrastructure to meet Codelco’s demanding operational and sustainability goals.”

Eduardo Nilo, President, South America Market Area, added: “We are honoured Codelco has chosen us to deliver this significant project in Radomiro Tomic and extend the fleet of Superior primary gyratory crushers at that site. With more than 1,300 employees and integrated fabrication of wear materials in Chile, we service our fleet of crushers holistically
and look forward to supporting this plant as well.”

Metso Outotec’s integrated modular in-pit crush and convey solutions consist of crushing, conveying and stacking equipment combined with IPCC planning and life cycle services. The offering is designed to ensure the highest productivity, energy efficiency, and maintainability, it says.

Metso Outotec IPCC solutions, with their improved energy efficiency, are part of the company’s Planet Positive portfolio. IPCC operations also reduce haulage related energy consumption and CO2 emissions.

Metso wins plaudits in Chile with Phibrand supplier ranking

Metso Outotec has received recognition as the leading supplier in the Mining Suppliers’ Ranking conducted by Phibrand in Chile.

In the winning categories, Metso Outotec was nominated under the name Metso, as the survey was initiated in May 2020, prior to the merger of Metso Minerals and Outotec on July 1, 2020.

These categories include Crushers, Mills and Plant Maintenance as well as the highest recognition in the ranking, the Best Performing International Supplier.

Eduardo Nilo, President of Metso Outotec’s South America market area (pictured in the middle), said: “This recognition makes us happy and this is truly a moment of pride for us, as the winners are nominated by the customers themselves in a very competitive, high-end market.

“We want to continue improving and delivering the best service to our customers by knowing their needs and innovating solutions.”

He added: “We are experiencing a historic year for several reasons – we have taken a new step of growth by becoming Metso Outotec, and the pandemic has led us to develop new, safer ways to operate in factories and service centres as well as in the field. I want to take this opportunity to thank everyone for their exceptional work.”

The Mining Suppliers’ Ranking is a globally unique survey in the mining industry, according to Metsou Outotec, providing an outlook on how suppliers are positioned in the Chile market.

Metso Outotec has a strong presence in the whole South America market with six service centres, four factories, four distribution centres, a foundry and a performance centre established in 2019 to focus on remote monitoring.