Position Partners, to provide increased support for customers and projects throughout Queensland, Australia, has expanded its geographic reach throughout the state.
The intelligent positioning solutions provider now has employees based in Townsville, Chinchilla and Mackay on-hand to support customers with technical advice, support and installations, calling on the larger Brisbane-based team as required to offer customers full-service capabilities, it says.
Harry Katsanevas, Queensland Regional Manager at Position Partners, said: “We are pleased to announce these changes to give customers throughout the state local support.”
Position Partners offers sales, rental, service and training across its range of civil machine control, GPS and surveying technology, mining fleet management and high precision machine guidance systems. It is also Topcon’s exclusive Australian Partner for Machine Control and Positioning Systems.
“Our Queensland team includes some of our most experienced and capable people across the whole company, with extensive knowledge not only of the technology, but also our customers and the work they do,” Katsanevas said.
“As the leader for our Queensland region, I have one focus, and that is ensuring every aspect of our business is channelled towards our customers and doing everything possible to keep them working as productively as possible,” he added.
With dedicated teams for civil construction, mining and geospatial customers, Katsanevas said Queensland employees bring industry-focused expertise while working collaboratively across the business to meet the needs of customers.
“Our award-winning remote service platform Tokara is one example of a technology that’s been built by our team from the ground up and works across all industries we serve,” he said.
Tokara is a custom-developed web-based service that offers support, training and design updates quickly from a site office or Position Partners branches. It acts as a support and field asset management tool, linking to machines and survey devices in the field, according to Position Partners.
“Our service centres can repair and calibrate everything from a laser level through to survey drones, machine control systems and total stations. We also have applications specialists in areas such as on-board weighing, mass haul scheduling and more that can be called on across all market segments as required.”