Tag Archives: LCS

Metso continues to sign up mining companies for long-term service pacts

Metso says it is consolidating its strong position in delivering tailored solutions to mining and aggregate customers through the continued expansion of its Life Cycle Services (LCS) program. In 2023, Metso secured more than 110 new LCS contracts with global and regional mining companies as well as with sizeable quarries and aggregate contractors, it says.

During 2022, the company said its LCS business experienced substantial growth with more than 130 new agreements covering these applications.

Miika Tirkkonen, Senior Vice President, Integrated Service Solutions, Metso, said: “We secured more than 110 new LCS agreements worldwide. Our concentration is always focused on how we can help customers achieve their sustainability and productivity goals and exceed their performance. This growth celebrates our customer success, as we always work to best ensure customer satisfaction.”

The LCS agreements made last year are part of a portfolio of more than 500 long-term LCS agreements globally. The average duration of a contract is three years but can range from 12 months to multiple years of cooperation. The orders are booked on a phased basis, depending on the length of the agreement. More than two thirds of the orders were booked in the Minerals segment and the remaining orders were booked in the Aggregates segment.

Life Cycle Services encompass the complete range of Metso’s aftermarket portfolio, from spares and wears to advanced maintenance, remote monitoring and other expert services.

Metso addressing supply chain issues, equipment availability for major North America miner

Metso says it has signed a five-year Metso Owned Inventory Life Cycle Services (LCS) agreement with a major mining company in North America covering key equipment technologies across various sites.

Through collaborative planning between Metso and the customer, the agreement will enable consistency, transparency and ease of doing business, the OEM says.

The contract is one of the largest LCS orders received by Metso, being of significant value, it says. It is intended to help the customer to identify the right parts needed for the equipment and will significantly improve parts availability resulting in higher equipment availability and reliability. Furthermore, the contract will ensure dynamic replenishment of inventory and mitigate risks from sourcing visibility and potential supply chain volatility, Metso says.

Giuseppe Campanelli, President, the North and Central America market area, said: “We are very pleased that our key customer trusts Metso to ensure reliable and efficient production. Metso’s own and managed inventory service concept will ensure that the customer will always have the needed parts available for example during a shutdown.”

Metso has hundreds of LCS contracts around the world that have been tailored to combine Metso Owned Inventory with other expert services. Metso Owned Inventory is designed to meet some of the most common challenges customers have with their inventory, Metso explains.

Platinum producer targets improved filter life with Metso Outotec preventative maintenance contract

Metso Outotec says it has signed a three-year Life Cycle Services (LCS) contract with one of the biggest platinum producers in the world, aiming to provide a preventative maintenance solution that will improve machine life.

With LCS, the customer’s critical assets will achieve enhanced availability and higher production, according to Metso Outotec, adding that the performance-based agreement provides, among all, a Reliability Centered Maintenance application that focuses on preventive maintenance.

The value of the order is approximately €16 million ($15.9 million) and it covers 12 filters across five customer sites.

Vivian Pillay, Director, Global Key Account Management in Metso Outotec, said: “We are very pleased to have been chosen as the key supplier of filter services for our customer’s sites. Our service approach will improve the safety, overall filter reliability and performance in line with customer’s throughput targets.”

Metso Outotec’s LCS offering covers the entire after-market portfolio, including process support and optimisation, sustainable wears, spares, and service solutions. Core service elements in the LCS packages for filters are spare parts, repairs, maintenance, reliability, connected equipment and process optimization.

The company says it has the most comprehensive filtration portfolio on the market with 15 different filter types available for hundreds of applications. It has performed over 14,000 filtration tests and has delivered over 5,000 filters around the world.