Tag Archives: millMAX

FLSmidth stresses service capability as mines focus on productivity

Optimising customers’ production and maximising their return on investment is the ongoing mission of FLSmidth’s warehousing facility in Stormill, west of Johannesburg, South Africa, the company says.

According to Derek Lane, Operations Manager at FLSmidth, continued investment in the facility over the past decade has kept it at the leading edge of customer service. Today, it has grown to 10,500 m² under roof and 1,660 m² under crane, with dual lifting capacity of up to 40 t.

“We have technical capability across FLSmidth’s range of KREBS® slurry pumps, cyclones and valves,” Lane says, “allowing us to service customers through sub-Saharan Africa and into the Middle East.”

Meeting customer needs is paramount, and the operation has a strong focus on stocking strategic parts to facilitate the rapid assembly of new product. In addition to this, and central to the pump operation, is also the efficient refurbishment and retrofitting of equipment. Supporting the customer drive for lowest total cost of ownership, the Stormill facility also stocks a range of service exchange units assisting mines to maintain uptime.

Strategic stocking is done on the full range of KREBS pumps from the UMD™ heavy duty, millMAX™, split casing slurryMAX™, gravelMAX™ and vMAX™ range, all of which feature a recessed impeller design allowing the pumps to run dry. In addition, Technequip™ valves are stocked in a variety of sizes, both flanged and wafer type.

“Our workshop and warehousing capacity equip us to respond quickly to customers in various regions of Africa and beyond,” he says. “This is critical in helping maintain their operational uptime while keeping costs down.”

The quality of the FLSmidth’s KREBS pump range also allows them to be offered to customers on a trial basis. Trial pumps can be run against time or tonnage targets to ensure that they exceed the performance of existing equipment, Service Manager, Martin Jones, says.

“The service component in these trials includes a dedicated service technician who visits site for checking and fine-tuning during the trial,” he said. “This level of technical on-site collaboration from our teams allows operational parameters to be closely monitored and refinements made to specific performance requirements.”

An important cornerstone of FLSmidth’s customer support strategy is closely aligned with the operational drive by mines to achieve the lowest operating costs possible. Jones says that by providing a range of service support options for all new products supplied, the company is able to add value to mine sites. Within South Africa, service support options include regular visits by service technicians to site, as well as more intensive levels of service in the form of bespoke maintenance contracts, and field service support teams operating in strategic locations.

“Some customers request a period of commissioning assistance, for example, and we can provide experts on site for as long as the customer requests them,” he says.

Lane highlights the importance of regular and correct maintenance of equipment to minimise lifecycle costs and maximise productivity. To meet this goal, FLSmidth conducts customised training on request for customers. This could be focused on hands-on maintenance staff dealing with essential day-to-day maintenance. It is also available for higher-level staff such plant engineers, on topics such as product selection. The training can even be delivered in different languages suited to the region.

The large stockholding of spares at Stormill for pumps, cyclones and valves is based on historical and forecasted customer consumption. Key customers also hold strategic consignment stocks at their sites. These are currently located in Zambia, the Democratic Republic of Congo and Tanzania, as well as with an agent in South Africa’s Northern Cape Province.

“This allows us to have the stock as close to the customer as possible, to optimise availability,” he says.

He emphasised that all the Stormill facility’s activity is strictly governed by recognised international standards. The operation is certified with ISO 9001 for quality, ISO 14001 for environmental management and OSHAS 18001 for safety and health.

Namakwa enlists FLSmidth pumps to cut downtime, costs at Kao diamond mine

The installation of a FLSmidth KREBS millMAX™ pump at Namawka Diamonds’ Kao mine, in Lesotho, is, according to the mining equipment maker, providing the miner with significant cost savings through increased impeller, casing and back liner wear life.

FLSmidth’s engagement at Kao started when the mine required a pump conversion in the field – an undertaking that can be difficult and time consuming, according to the mining OEM. “It is also a high-stakes operation as a cyclone feed is critical to the overall process and ability to generate returns. A wrong decision can mean a lot of lost revenue,” the company said.

It was the potential for cost efficiency that convinced Kao diamond mine to implement the KREBS millMAX Pump. After initial discussions, the first trial pump – a millMAX 8×6 centrifugal seal (C/S) – was installed in a cyclone feed application (DMS 2 pump 1).

Initial results after seven months showed the millMAX was performing extremely well on the wear side, according to FLSmidth.

“So, once you get the green light, you need to confirm the duty details and measure up the existing installation to ensure that when you begin to install the pump there are no surprises,” the company said.

Brad Moralee, Head of Product Unit Pumps, Cyclones and Valves at FLSmidth, said: “It’s high pressure for us: you are typically given a window of opportunity during a shutdown to complete the change, after which the new pump must run as expected when the plant is re-started.

“You need the combination of a great product but, more importantly, great technical understanding of the duty to be able to propose the correct solution. We understand what is at stake from the customer side.”

The change produced impressive results in comparison with the previous solution from another supplier, according to FLSmidth, with the millMAX increasing the wear life by nine times, across impeller, casing and back liner. “This has seen Kao make significant cost saving on direct replacement costs, reduced downtime and saved labour expenditure,” the company said.

While Kao mine operators were impressed with the benefits from the switch, a slight gland leakage was causing concern, according to FLSmidth. To resolve this, FLSmidth suggested running a one-month trial with the slurryMAX, which had just recently arrived on the South Africa market.

“The slurryMAX trial was based purely on its sealing capabilities as Kao were confident of the hydraulic performance of the pump and had no concern about wear as they were confident the slurryMAX would show predictable and even wear life across all wet-end parts,” the company said.

Kao’s confidence also came from the fact the slurryMAX design is based on the millMAX range, whose wear ring technology has created an efficient and long-lasting slurry pump.

The main difference between the millMAX and the slurryMAX is that the millMAX is an all-metal pump meaning it does not have an outer casing and an inner wear liner (the casing itself is made from the high chrome wear material), while the slurryMAX is a split casing design that has a replaceable inner liner. The purpose of this design is that multiple material liner options are available to fit in the same outer casing.

“The slurryMAX features an improved, more efficient impeller and an optional water drain plug for easier maintenance, allowing water that might have settled at the bottom of the pump to be drained quickly,” the company said.

Leigh Rieder, FLSmidth Sales Engineer, concluded: “Kao is extremely happy with the hydraulics and lack of excessive wear of our pumps, which has meant that their cost of ownership is low. We have recently received an order from the customer for two more slurryMAX pumps and they have expressed interest in our slurryMAX 6×4 and slurryMAX 10×8 pumps.”