Metso Outotec, after reviewing its local services business portfolio in Australia, has decided to discontinue the conveyor labour services related to belt splicing and associated services in the local market.
The company says it will continue to provide parts, components and technical support for conveyors.
Martin Karlsson, Senior Vice President, Professional Services, Metso Outotec, said the decision was part of the company’s Field Service strategy to focus its service efforts on areas where Metso Outotec has strong capabilities, proprietary technologies and a large installed base.
“We will continue to provide our customers with conveyor services and original wear and spare parts where we have a strong, competitive offering,” he said. “The Australian market is well served by local companies in the conveyor maintenance services business, and we feel confident that customers’ needs will be covered by these companies after our withdrawal.”
Metso Outotec says it has an extensive global footprint of over 3,000 Field Service professionals and additional support resources close to customer operations. In Australia, the company has about 200 Field Service employees and service centres serving the main mining areas.
The company concluded: “Metso Outotec’s wide range of mobile and stationary conveyors, parts, accessories, services, and other optional features for the mining and aggregate industries will continue to be supplied to the markets in Australia and worldwide.”