Tag Archives: Stuart Sneyd

Metso to deliver replacement railcar dumper to mining customer

Metso has been awarded an order to deliver a replacement railcar dumper to a mining customer in Asia Pacific. Metso’s scope of delivery includes a new fully assembled dumper cage with major upgrades to improve efficiency and reduce spillage by allowing for higher throughput capacity and enhanced maintainability.

The order value is approximately €10 million ($10.8 million) and it is booked in the Minerals segment’s September quarter 2024 order received.

“We are very pleased with our customer’s trust in choosing Metso to upgrade their railcar dumper with our latest technology,” Stuart Sneyd, President, Asia Pacific says. “For many years we have worked closely with our customer in supporting them to maintain their railcar handling system.”

Sushanta Dutta, Vice President, Bulk Material Handling, says: “By choosing Metso, customers will benefit from advanced capabilities, reduced environmental impact and enhanced safety. By leveraging Metso’s expertise and proven track record in railcar handling and automation solutions, customers can swiftly automate their material handling processes, thereby strengthening their operations sustainably.”

Metso says it has a rich history in railcar dumpers, its equipment has been a global benchmark in dumper design since the early 1900s. With the use of advanced engineering tools, the company ensures accurate and high-quality manufacturing that meets Metso’s strict quality standards and tolerances.

Metso opens its largest service centre in Karratha, Western Australia

Metso says it has opened its largest service centre globally in Karratha, Western Australia, aiming to support the growing demand of customers’ needs, delivering more sustainable, state-of-the-art services to operators in the state.

Located in the Pilbara, the centre serves mining and aggregates customers with comprehensive maintenance and repair solutions, it said. The inauguration ceremony was held today on March 21, 2024.

Sami Takaluoma, President, Services business area, Metso, said: “The opening of the new centre is an important milestone and further proof of our commitment to accelerate strategic investments in serving customers from pit to port. Strengthening our presence to offer increased productivity, shorter lead times and environmental advantages will allow us to take service capabilities and customer experience to the next level.”

The Karratha Service Center, backed by an investment totaling approximately €32 million ($34.9 million), spans a 35,000 sq.m area, including a workshop covering 5,000 sq.m.

Equipped with high-capacity cranes, CNC machines, a heat treatment furnace, welding facilities and assembly stations, this centre has received significant customer support, Metso says. It will be able to service a wide range of heavy mining equipment, including crushers, screens, mills, HIG mills, high pressure grinding rolls and car dumpers, among others.

The centre also contributes to customers’ sustainability goals. By extending the operating life of assets, increasing energy and water efficiency and minimising plant downtime, Metso helps customers in achieving their environmental and safety objectives, it says. Further, by reducing the need for long-haul freight between Perth and the Pilbara region, the centre reduces carbon emissions and offers faster access to critical spare parts. This not only benefits the environment but also enhances operational efficiency.

Stuart Sneyd, President, Asia Pacific, Metso, said: “This is a long-term and significant commitment to the Pilbara region and the communities here. We are extremely pleased that our local customers are already expressing considerable interest and confidence in our services. Metso has a significant installed base of equipment and a strong reputation in Asia Pacific; every day over 900 processing plants rely on Metso’s technology. By utilising Metso’s service knowhow and expertise, genuine parts, exact materials and OEM specifications, customers will achieve significant business and sustainability benefits.”

The Karratha Service Center features a dedicated training facility, offering tailored programs to enhance the technical expertise of mining professionals, Metso says. The centre will provide long-term stable employment to skilled personnel from the local communities, including trades, service engineers and experts. An apprenticeship program targeting the local community is also planned for the centre. In Asia Pacific alone, Metso contributes to the creation of more than 1,250 jobs, which will be further strengthened with the opening of the Karratha Service Centre.

Metso Outotec breaks ground on new Karratha service centre

Metso Outotec has celebrated the groundbreaking ceremony of the company’s biggest service centre globally to be built in Karratha, Western Australia.

The investment, which was announced in November 2021, will result in a centre offering comprehensive maintenance and repair services for mining and aggregates customers in the Pilbara and Gascoyne regions, the company said.

Located in one of the world’s largest mining regions, the centre offers increased productivity and shorter lead times as well as substantial environmental advantages due to shorter transportation journey, according to Metso Outotec.

The new service centre’s lot size is over 35,000 sq.m, with a 5,000 sq.m workshop and a total of 18,000 sq.m of storage space.

The total investment value is around €32 million ($32 million), including the purchase of the land, assets and construction of the service centre. It is expected to be operational during the December quarter of 2023.

Martin Karlsson, Senior Vice President, Professional Services, Metso Outotec, said: “This is a great day for Metso Outotec and our customers. Reaching this milestone means that the construction work on the site is proceeding after a thorough planning phase. The service centre is an expansion to our footprint and an important strategic investment in supporting our customers. The strong operational support and leading process knowledge we provide, will help our customers to meet their targets.”

The centre will be equipped to repair and refurbish, for example, large mining crushers, grinding mills, screens and car dumpers. Further, it will act as a base for field services, hold inventory for critical wear and spare parts, as well as providing a customer training facility.

Stuart Sneyd, President, Asia Pacific market area, Metso Outotec, said: “By investing in this state-of-the-art service centre, we are demonstrating our long-term commitment to the Pilbara Region and the communities there. We can offer shorter lead times, and environmentally efficient service and delivery capabilities. The functionalities of the building have been carefully designed, and we are able to support our customers with a comprehensive service and repairs capability for all their needs.”

Metso Outotec has, today, 140 service centres globally, over 3,000 field services professionals and additional support resources close to customer operations.

Metso Outotec reinforces Pilbara focus with plans for new service centre

Metso Outotec is investing in the development of its service capabilities in Australia with a new service centre in the iron-rich Pilbara region of Western Australia.

The planned Pilbara service centre underlines Metso Outotec’s commitment to deliver high-level services to its mining and aggregates customers, with the facility delivering enhanced productivity and shorter lead time in the region, the OEM said.

The construction work will begin as soon as the acquisition of the land and planning of the facility, currently subject to customary authority approvals and conditions, has been completed. Construction is planned to be completed by the end of 2022.

The location of the centre will provide the agile delivery of equipment repairs, act as a base for field services and hold inventory for customer-critical wear and spare parts, according to Metso Outotec. The Pilbara service centre is expected to employ around 40 skilled personnel from the local communities, including service engineers and experts. It will handle equipment including crushers, mills, screens and car dumper repairs, as well as a customer training facility.

Stuart Sneyd, President for Metso Outotec in Asia Pacific, said: “The new facility location has been chosen to provide enhanced local support to our customers in the Pilbara region and represents our long-term commitment in Australia. Our customers will now have even better access to services, repairs, parts and technical expertise to maximise their operations’ performance.”

Martin Karlsson, Senior Vice President, Professional Services, added: “The facility complements our global network of service centres. We will provide our customers with strong operational support and leading process knowledge to deliver high performance and safety standards for an exceptional customer experience.”

The centre also supports its customers’ sustainability commitments by delivering environmentally-efficient technologies and services, the company said. Metso Outotec has high sustainability targets in its own operations and supply chain. It is committed to reducing CO2 emissions from its own operations by 50% by 2024 and targets net-zero emissions by 2030.

Metso Outotec, in Australia, employs approximately 900 people serving mining, metals and aggregates customers.