Tag Archives: Tata Consultancy Services

Tata Consultancy Services to enhance South32 IT operating model

Tata Consultancy Services, a global IT services, consulting and business solutions organisation, has been selected as a strategic partner by South32 to enhance its IT operating model and provide application and infrastructure services critical to its global operations, strengthening its operational resilience and business agility, TCS says.

The multi-year managed services partnership builds on the relationship TCS has had with South32 to enable accelerated execution of recent divestiture programs, and track employee health and safety at South32’s global mining sites during the pandemic. Under the new contract, management of critical infrastructure that was previously managed by multiple service providers has been consolidated with TCS, driving end-to-end accountability.

As part of the expanded partnership, TCS will leverage its Machine First™ Delivery Model, powered by ignio™ AIOps and ignio ERPOps to enhance South32’s IT operating model. Leveraging artificial intelligence and machine learning, TCS will infuse self-healing capability and greater resilience in the IT stack consisting of ERP and other corporate applications, operational technology and the underlying infrastructure. TCS will also provide a unified service desk for all South32’s operations in Australia, with immediate assistance from on-location IT staff.

The new IT operating model will assist South32 in reaching its strategic objective of standardising, simplifying and streamlining its IT operations, TCS said.

“To achieve our strategic goal, it is imperative that we work with partners who have the global network aligned to South32 operations and offer the breadth of services required for an organisation like ours,” Sara Braund, Vice President, Digital Technology, South32, said. “In TCS we found a partner who understood our vision of simplification and had proven experience in establishing a resilient technology foundation.”

Seema Mehra, Head, Energy & Resources – UK, Europe and ANZ, TCS, said: “The mining industry is embarking on digital transformation journeys to drive greater productivity, health and safety and environmental sustainability. Foundational to all this is a resilient and future-proof digital core that will provide the flexibility, agility and resources needed to sustain their transformation journeys. We are delighted to partner with South32, and use our technology expertise, domain knowledge, innovation and our ability to contextualise our digital assets with cross industry knowledge, to transform their IT operations globally.”

Newcrest looks for automation and artificial intelligence boost with TCS collaboration

Newcrest Mining has signed a collaboration agreement with Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organisation, to create an Innovation and Digital Operations Centre (IDOC) in India.

The IDOC will leverage TCS’ global research and innovation networks to explore opportunities to improve activities across Newcrest’s business including ore processing, techniques for predictive targeting, and leveraging learning from other industries, the gold miner said.

Newcrest will work with TCS experts in engineering, research and development, data analytics and IoT, and process control. The collaboration with TCS will build on Newcrest’s existing digital platforms. This has included numerous big data initiatives including a collaboration with Petra Data Sciences at the Lihir gold mine’s mill in Papua New Guinea.

Sandeep Biswas (pictured), Newcrest Managing Director and Chief Executive Officer, said: “We want to enhance and accelerate the way we use automation and artificial intelligence across our business to improve our returns to shareholders. I welcome our new partnership with TCS. It presents an exciting opportunity to leverage TCS’ and Newcrest’s strong track record of innovation.”

Biswas added that TCS would help the company fast track its transformation towards its 2020 aspirations. This includes, by 2020:

  • Zero fatalities and industry-leading total recordable injury frequency rate;
  • First quartile organisational health;
  • First quartile group all-in sustaining costs per ounce;
  • Five “breakthrough successes” in its technology and innovation division by 2020, and;
  • Exposure to five Tier One orebodies (operations, development projects or equity investments).

Debashis Ghosh, President – Energy & Resources at TCS, said: “We are excited to embark upon this innovation and transformation journey with Newcrest, strongly backed by our Business 4.0 framework.

“Our independent agile method provides the foundation for the strategic collaboration with Newcrest, for the design and adoption of innovative digital mining solutions to enable Newcrest’s aspirations.”