Delair, a supplier of commercial drone solutions to markets including mining, has announced an agreement with Geoforma SA de CV, a provider of UAV sales and support to commercial surveyors in Mexico.
As part of the agreement, Geoforma will operate Delair’s first service centres on the ground in Latin America, expanding the company’s international network of sales and support, Delair said.
“Delair has made strong inroads into the Latin American market, with a line of commercial UAV platforms aimed at specific markets such as utilities, power, agriculture and farming, mining, construction, transportation and geospatial,” the company said. “Through the expanded agreement with Geoforma, which has provided sales support for Delair for two years, customers in Mexico will have a highly skilled service operation to assist with repair, maintenance, training and operational optimisation.”
The service centre is located in Mexico City and will offer certified repair and maintenance services, as well as on-line and call support to Delair customers.
Delair worked with Geoforma technicians to certify them on the latest maintenance and repairs processes required to optimise the operations of its UX11 drone. The training took place at Delair’s main manufacturing facility and company headquarters in Toulouse, France.
The Delair UX11 UAV, introduced commercially last year, is one of Delair’s top-of-the-line drones. The fixed-wing unit is a hardware-software platform that provides highly accurate images for survey-grade mapping, with on-board processing capabilities and real-time, long-range control via 3G/4G cellular networks or radio links. The platform’s centimeter-level precision, along with its efficient operational characteristics, make it the most cost-effective solution for large area surveying and mapping.
Stefanie David, Channel Marketing Manager at Delair, said: “Geoforma has distinguished itself as a highly reliable and service-oriented supplier to commercial drone users in key industries in the Mexico market. Their expertise and professionalism are great assets for us as we expand further into Latin America and it’s important that our customers in this region have access to local expert service and support so we can we minimise downtime when their drones require maintenance or repairs.
“Having a team of trained and qualified technicians like Geoforma on the ground in Mexico will ensure a much more efficient service process and reduce the amount of time that our customers’ drones are out of operation due to either routine maintenance or damage from operations.”
All of Delair’s solutions are designed to make it easy for enterprises to adopt commercial drones, and support a seamlessly integrated workflow, from hardware to data acquisition services, and data processing software, the company said. This integrated approach enables industrial enterprises to automatically collect the aerial intelligence, analyse it and quickly integrate it into their daily business processes, with immediate return on investment.