Orion Labs Inc hopes the addition of its “Voice-Activated Business Automation” solution on the latest ruggedised tablet from Samsung Electronics America, the Galaxy Tab Active Pro, will improve team efficiency and customer service in industries such as mining.
Now available on the Galaxy Tab Active Pro, the solution enables users in manufacturing, transportation and other ‘tough environment’ industries to speak with teams and AI assistants in real-time anywhere in the world, according to Orion Labs.
Orion said: “The Samsung Galaxy Tab Active Pro is a purpose-built ruggedised tablet for today’s mobile-first world, meeting the business needs of those in harsh work environments and beyond office walls.
“With Orion voice services integrated into the Tab Active Pro, businesses can transform their existing manual (often paper-based) workflows into voice-powered automations. Orion’s Standard Operating Procedures Workflow can provide a hands-free way to speed up repetitive processes like safety-based checklists, environment inspections, workplace audits and more.”
Orion said a global mining leader with 50,000 employees that runs an extensive mining operation, in the southwest US, chose it to automate safety checklists for mine workers, with miners getting ready to complete a task triggering the checklist workflow by speaking an activation phrase. The worker responds to voice prompts until they complete the safety checklist, which is automatically logged and distributed to management.
“By activating Orion SOP Workflows on rugged handheld devices, the company drives greater efficiency and enhanced its worker safety and compliance efforts,” Orion said.
Jesse Robbins, CEO and Founder of Orion, said: “Our enterprise customers in manufacturing, energy, mining, and other industrial environments depend on ruggedised devices to stay connected, even in rough conditions.
“The Samsung Galaxy Tab Active Pro is ideal for the mobile workforce, and with Samsung Knox and Orion’s end-to-end encrypted communications, enterprise data is protected, and all communication can be securely managed.”
Orion customers using the Tab Active Pro can depend on push-to-talk (PTT) capabilities, which enables teams to connect over any distance. Workers can speak instantly to their team via PTT or use AI workflows on the same device, increasing worker safety and team productivity in workplaces such as construction sites, factories or emergency zones, the company said.
Taher Behbehani, Head of B2B Mobile, Samsung Electronics America, said: “Samsung has been defining the role of ruggedised tablets to advance enterprise mobility in industrial environments, and with Orion Labs’ voice-activated automation solution, we are now enabling faster, simplified connectivity for more mobile workers across industrial businesses.”