Tag Archives: São Paulo

Howden opens new service centre in Vitória, Brazil

Howden, a global provider of mission critical air and gas handling products, technologies and services, has opened a new service centre in Vitória City, Espírito Santo state, Brazil, to expand its presence and support in South America.

The new service centre complements Howden’s existing factory in Itatiba, São Paulo, while providing dedicated support for its customers in Vitória, according to the company. Situated in proximity to its customers, the service centre provides 24-hour access to equipment procurement, technical assistance and aftermarket services, as well as support from Howden experts, it said.

Howden has been present in Brazil for 28 years as a hub for South America. The new service centre will support Howden’s strategy to grow across wastewater, energy & renewables, metals, cement, and industrial sectors within the region.

Salvador Soares, Managing Director of Howden’s South America business, said: “We are delighted to be opening a new service centre in Brazil to meet increasing customer demand and build upon our growth in South America. It is a testament to the strong customer relationships that we have nurtured, as well as our reputation for delivering valuable expertise and support.

“The new service centre offers greater efficiency for our customers and rapid access to additional engineering, parts, and aftermarket services. By streamlining delivery times from several months to only a few hours, we can respond to short lead times to minimise downtime and ensure project delivery.”

FLSmidth responds to north Chile mining demand with opening of new service centre

FLSmidth says it has launched a new service centre for customers in the north of Chile focused on timely delivery of mining equipment to customers and component maintenance.

The opening event, held last week, was attended by a number of key customers and representatives from local authorities, according to FLSmidth.

The 8,000 m² facility, in Copiapó, is geared towards meeting the high demand for mining service and technical support in the region.

FLSmidth said: “The service centre has a primary emphasis on supplying solutions that extend the asset’s life cycle, such as repairs and rebuilds; equipment and components upgrades; parts and consumables strategic stocking programs; tailored training programs; technical assistance; and customised service packages.”

The facility ensures customers receive the required knowhow to optimise their operations, as well as support when it comes to inspections, process audits and technical issues, the company added.

Andrés Costa, President FLSmidth South America, said: “This is a significant milestone for the company, since Copiapó represents an important part of our operations in Chile. The huge mining industry potential in the area and our large installed base requires an infrastructure like this so we can work closer with our customers, get to know their challenges and deliver sustainable productivity solutions to their operations.”

Carlos Sagredo, Plant Manager North Chile, said: “This new service centre will deliver extra availability and reliability to our customers, improving their productivity and uptime, reducing total cost of ownership and extending their equipment lifespan.”

Copiapó Service Center joins other FLSmidth service facilities in South America region, such as São Paulo (Brazil), Arequipa (Peru), Iquique, Antofagasta and Santiago (Chile).